Customer research

About Customer research

This marketing skill helps run or synthesise customer research: what quotes, reviews and feedback really mean, what is safe to conclude and what to ask next, so decisions rest on evidence rather than one loud customer.

What it can do

The creator has not described the access yet.

Install Customer research in Claude

A skill teaches Claude a method or know-how. Once imported, Claude uses it on its own when your request fits. It takes about two minutes.

1. 1Add it to your libraryClick “Add to my library” on this page: it is free and instant.
2. 2Download the .zipIn your library, select the product, then click “Download the skill”.
3. 3Import it into ClaudeIn Claude (website or app), open Settings › Capabilities, Skills section, then upload the .zip file without unzipping it.
4. 4Use itAsk as usual: Claude turns the skill on when your request fits.

Before adding a product, read its permissions above. You can remove a connector or skill at any time in Claude’s settings.

Customer research: frequently asked questions

Is Customer research free?

Yes. Customer research is free: add it to your Claude Market library, no bank card needed.

How do I install Customer research in Claude?

Add Customer research to your library, download its .zip file, then upload it in Claude: Settings › Capabilities, Skills section, without unzipping it.

Does Customer research work with Claude Code?

Yes. Unzip the skill into the ~/.claude/skills folder, then restart Claude Code.

Is Customer research an official Anthropic product?

No. Customer research is a public project; this listing was created by Claude Market from its repository and the product is not hosted here. Claude Market is an independent project, not affiliated with Anthropic.

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